Welcome to Enyorata Wilderness Camps & Lodges, a collection of distinctive camps and lodges located in some of Tanzania’s most remarkable destinations, including the Serengeti and Arusha. We value the trust and confidence of every guest who visits our website, contacts our reservations team, or stays at any of our properties. This Privacy Policy explains how we collect, use, protect, and manage personal information shared with us through our website, reservation systems, and guest communication channels.

By using our website or submitting information through our booking forms, inquiry forms, or communication platforms, you agree to the practices described within this Privacy Policy.

INFORMATION WE COLLECT

When guests contact Enyorata Wilderness Camps & Lodges or make accommodation reservations, we may collect personal information including full names, email addresses, phone numbers, country of residence, travel dates, accommodation preferences, and other details relevant to guest services.

We may also collect information when guests submit inquiries, subscribe to newsletters, request customized travel arrangements, participate in promotions, or communicate with our reservations team.

Additionally, limited technical information such as browser type, device information, IP address, and website usage behavior may be collected through analytics tools to improve website performance and user experience.

HOW WE USE GUEST INFORMATION

The information collected by Enyorata Wilderness Camps & Lodges is used solely for operational, communication, and hospitality purposes. This includes processing reservations, responding to inquiries, coordinating guest services, improving accommodation experiences, and providing personalized assistance before, during, and after a guest’s stay.

Guest information may also be used to provide booking confirmations, important travel information, promotional offers, property updates, and other communications relevant to our camps and lodges.

PROTECTION OF PERSONAL INFORMATION

Enyorata Wilderness Camps & Lodges takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. We are committed to maintaining secure systems and responsible information management practices to safeguard guest privacy.

While we strive to maintain high security standards, no internet-based communication or digital storage system can be guaranteed to be completely secure at all times.

SHARING OF INFORMATION

Enyorata Wilderness Camps & Lodges does not sell, rent, or trade personal information to third parties.

Information may only be shared when necessary for operational purposes, including reservation management, transportation arrangements, accommodation services, payment processing, legal compliance, or coordination with trusted service providers assisting in guest services.

All partners and service providers are expected to handle information responsibly and maintain appropriate confidentiality standards.

COOKIES & WEBSITE ANALYTICS

Our website may use cookies and website analytics tools to improve browsing performance, understand visitor behavior, and enhance the overall user experience. Cookies help us recognize returning visitors, optimize website functionality, and improve content related to Tanzania accommodation, camps, lodges, and hospitality services.

Guests may disable cookies through their browser settings, although some website features may function differently as a result.

PHOTOGRAPHY & MEDIA USAGE

Photographs, videos, and guest experiences captured within our properties may occasionally be used for promotional or marketing purposes, including websites, social media platforms, digital publications, and advertising materials.

We respect the privacy of our guests and will avoid using personally identifiable content without appropriate consent whenever required.

EXTERNAL LINKS

The Enyorata Wilderness Camps & Lodges website may contain links to external websites, tourism partners, or third-party service providers. We are not responsible for the privacy practices, content, or security policies of external websites once visitors leave our platform.

Guests are encouraged to review the privacy policies of any third-party websites they choose to access.

GUEST RIGHTS & COMMUNICATION PREFERENCES

Guests may request access to their personal information, request corrections, update communication preferences, or opt out of promotional communications at any time.

We are committed to maintaining transparent communication practices and respecting the privacy choices of all guests.

Any requests relating to personal information or communication preferences may be submitted directly through our contact channels.

POLICY UPDATES

Enyorata Wilderness Camps & Lodges reserves the right to update or modify this Privacy Policy whenever necessary to reflect operational, legal, technological, or website-related improvements.

Any updates will be published on this page, and continued use of our website will indicate acceptance of the revised policy.

CONTACT INFORMATION

For questions regarding this Privacy Policy, reservations, or the handling of personal information, please contact:

ENYORATA WILDERNESS CAMPS & LODGES

Reservations Office
Tengeru, Arusha, Tanzania